Covid-19 Resources

COVID - 19 Carer Survey Results

 Queensland Foster and Kinship Care undertook a quick survey to gather information relating to carer household experiences during the unprecendented times that have come with COVID-19.

The COVID-19 crisis has brought with it unchartered territory in the Child Protection System and QFKC wanted to know what has been difficult and what has actually worked well for the carer community.

Click Here to Download the Survey Results


Telehealth for Foster Carers

Telehealth is a convenient and effective way of providing therapy, education and case management services to clients who may not be able to attend office based appointments in person. Telehealth services can include telesessions (live video), phone calls, text reminders and resource sharing. Telehealth services can be accessed from anywhere using a computer, laptop, smartphone, iPad or tablet and an internet connection.

Click here to view the fact sheet


Resources for Children

Below are some great resources for children to use during this period of time. Please click on the links below to access them:

Covibook for Children

Headspace Covid-19 Mindfullness

Managing Self-Isolation with Children

Decision Making Framework

Child Safety is a critical frontline service and elements of service delivery to children, young people, parents, families and carers must continue in the context of COVID-19.

Service delivery will recognise the importance of everyone’s health, be consistent with expert health guidance, and uphold, as much as is possible, the rights held by children, young people, parents, families and carers.

The principles of the Strengthening Families Protecting Children Framework for Practice assist us at this challenging time:

Click here to download the Decision Making Framework Fact Sheet

Resource for people with disabilities to make a plan for COVID-19
Director General's COVID-19 Update

Please click here to read the Director-General's COVID-19 Update Dated 7th April 2020

Business Continuity Planning in Residential Services

This guide is to assist residential care services in the development of plans around service delivery during the ongoing pandemic, in recognition that children and young people in residential care are a highly vulnerable cohort, and may exhibit behaviours which put them at greater risk of infection. Being prepared is one of the best ways to lessen the impact of an infectious disease outbreak like COVID-19.

Click here to download this guide

Talking to children and young people about COVID-19

Red Cross Australia has assembled a helpful guide to help you speak to children and young people about the COVID-19 pandemic.

Like adults, children are navigating something they have never experienced before. Finding the right way to talk to them about COVID-19 can help protect children and reduce their fear.

Children have a right to know what is going on, but as adults we have a responsibility to protect them from distress. There are ways to talk to children that will help limit their fears and address their concerns, including:

  • Use age appropriate language.
  • Show you are listening and their concerns are important to you.
  • Explain you haven’t been through anything like this either but you know the world will keep spinning and the sun will come up each day.
  • Remind them you are there to look after them

Access the guide here at the Red Cross website.

COVID-19 Updates and FAQs

Information about the environment in which we are operating continues to change rapidly.

To provide you with the most updated information related to service delivery during the COVID-19 health emergency, The department of Child Safety are posting FAQs regularly to their website at

Child Safety are endeavouring to answer questions service providers across the state are asking and encourage you to bookmark the site and check it regularly as new information will be added as soon as it comes to hand.

COVID-19 Assessment Advice

COVID-19 is presenting Child Safety, Foster and Kinship Care agencies and external assessors with a new range of complexities when needing to complete carer assessments. These FAQ’s aim to assist in these challenging times.

Click here to download the fact sheet

Stay at Home Toolkit for Foster and Kinship Carers

This toolkit has been put together as a resource to help carers of children and young people in foster care when children in your care are home for long periods of time, such as during times of restricted movement and physical distancing.

Click here to download the toolkit

Coping Calendar

Coping Calendar

Payments to Support Households

The Government is providing two separate $750 payments to social security, veteran and other income support recipients and eligible concession card holders. Around half of those that benefit are pensioners. These payments will support households to manage the economic impact of the Coronavirus.

Click here to download the Fact Sheet

COVID-19 Child Safety General & Carer FAQs Information Links

The Department of Child Safety, Youth and Woman have a website now dedicated to updating the Child Protection sector on the COVID-19 virus, the link to this is:-

Of most importance to the Foster and Kinship Carer community is a list of FAQ’s that have been put together taking into account all of the enquiries that have come from Carers during this time of crisis

The link to FAQs for Carers is as follows:-

If there are questions that as Foster and Kinship Care services you are receiving that are not captured in this document, please email these to us This email address is being protected from spambots. You need JavaScript enabled to view it. and QFKC will follow up.

Children's Court Arrangements

Magistrate courts across QLD are open and hearing cases. Arrangements are in place to respond to COVID-19. Content from the guidelines for the BRISBANE MAGISTRATES COURT below detail processes they are putting in place.


Until further notice all legal practitioners have leave to appear by telephone or other audio visual link conditioned :

  • Notify BMC Registry (This email address is being protected from spambots. You need JavaScript enabled to view it. ) no later than 2pm the day prior to the appearance as to how they will appear and their telephone and email contact details and the matter (or matters) it involves;
  • BMC Registry will give a time frame for appearance as directed by the Magistrate;
  • Be available in a quiet place and contactable by email and telephone 1 hour before and after nominated appearance time;
  • Any documents to be relied upon are to be copied to the other party and the Court by email  by 3pm the day prior to appearance.

All matters other than urgent matters will be adjourned on the papers, without personal appearances, for three months from the date of listing.

All appearances by legally represented parties are excused.

All matters involving non-legally represented parties before the Court will be adjourned on the papers with personal appearances excused. The adjournment date will be for a minimum of 3 months.

Appearances for new Children’s Court charges can be by telephone unless the Magistrate orders otherwise.

All non-legally represented parties in child protection matters have leave to appear by telephone or other audio visual link (subject to specific order of a Magistrate) on the following conditions:

  • A written or email notification must be provided to BMC Registry (This email address is being protected from spambots. You need JavaScript enabled to view it.) no later than 48 hours prior to appearance giving telephone contact details and the name of their matter.
  • Be available in a quiet place and contactable on the supplied telephone number from 9am on the day nominated for their appearance.
  • They may be contacted at any time on that day by telephone.

In Child matters, the Court may not be able to list child protection hearings or Youth Justice hearings and only urgent hearings or matters with special circumstances will be considered for listing.

An urgent mention or hearing may be requested.

To arrange a hearing the party or the party's legal representatives must contact the Brisbane Registry (This email address is being protected from spambots. You need JavaScript enabled to view it.) giving the reasons for such a listing. The request will be considered by a Children’s Court Magistrate.

If an urgent hearing is listed all material to be relied upon is to be provided to the prosecution and BMC Remand This email address is being protected from spambots. You need JavaScript enabled to view it.) two clear business days before the hearing.

This is where changes will be made – and new court practice directions will be found here -

QCAT Practice Direction

Please find below the link to the arrangements of the Qld Civil and Administrative Tribunal for the week commencing 23rd March 2020

Click here to download this document